Paula Higgins thought she was going to a celebration on March 9 for her union, the Malden Education Association, and for several community organizations that had rallied around them as they fought for a new contract.
Instead, she was the star, the newly named MTA 2023 Education Support Professional of the Year. A genuinely startled Higgins was visibly moved to tears by the surprise. "I love what I do," she said. "I’ve met so many beautiful people through the almost 30 years I’ve been doing this. It’s a joy to come to school every day."
Higgins, who lives in Malden, has long been active in her local and served for many years as a building representative and a bargaining team member. She now works at the Forestdale School in its Intensive Learning Program. She’s worked with students in the elementary and middle grades, at schools throughout the district. They call her "Mama Higgins," according to colleagues.
After receiving a bouquet of flowers and hugs from close friends and colleagues, she spoke briefly to MTA Today.
Her specialty, working with students who have emotional and behavioral disorders and significant educational needs, is one that often experiences turnover in schools and districts. But Higgins has been on the job for 29 years. She is eligible for retirement but hasn’t considered it.
"I love the kids. I love the teachers I work with. I enjoy doing what I’m doing."